Tag Archives: customers

RyanAir cancels flight then holds customers in airport overnight (Rousse)

The RyanAir flight to London was cancelled and we were forced to stay in the airport overnight until 5:00am. No arguing with NI would persuade the staff to open the doors and let us out – even when I pointed … Continue reading

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Scottish Community Challenge café mix-up (Rousse)

I was very impressed with the new set-up in the café. Somehow NS had persuaded the owners to allow him to put up a sign that would direct potential clients of his consultancy services to the table where he was … Continue reading

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A nightclub, a gift shop, and plastic surgery secrets (Rousse)

I didn’t normally frequent nightclubs, but TPR was away and I wasn’t going to stay in on a Saturday night. I jumped into a taxi with three young men, muttered an apology for hitching this free ride, and travelled with … Continue reading

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Poor high street sales strategy spotted on a quest for lip salve (Rousse)

My shopping list was short. All I needed was a small tin of lip salve. I crossed the urban motorway that lay between the conference hotel and the mall and headed first for LIDL. Although there were many customers inside … Continue reading

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A labrador, a poodle and a Yorkshire terrier (Rousse)

The meeting took place at the dining room table of my grandmother’s house in Corbridge. Given that the location was so special to me, I thought that my colleagues could have been more patient when I interrupted the proceedings with … Continue reading

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