Tag Archives: customer

RyanAir cancels flight then holds customers in airport overnight (Rousse)

The RyanAir flight to London was cancelled and we were forced to stay in the airport overnight until 5:00am. No arguing with NI would persuade the staff to open the doors and let us out – even when I pointed … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , | Leave a comment

Supermarket staff sample new Yazoo milkshake range: chilled coffee (Rousse)

The manager at the meat counter was clearly appalled to hear his colleague K tease one of his best customers (me) for her absent-mindedness. When she then asked me to fetch her a frozen banana-flavoured Yazoo drink from the chilled … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

The shame of Jonathan Ross’ brother’s criminal career (Rousse)

My sister J was a criminal mastermind. Her two children served as the key members of her gang. My mentor – who would eventually become my partner provided that I proved myself – was one of Jonathan Ross’ brothers (although … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Poor high street sales strategy spotted on a quest for lip salve (Rousse)

My shopping list was short. All I needed was a small tin of lip salve. I crossed the urban motorway that lay between the conference hotel and the mall and headed first for LIDL. Although there were many customers inside … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Diet Coke special delivery and explanations of evidence based practice (Rousse)

I took a last minute decision to call into Tesco to stock up on supplies for my office. By the time I reached the till I had bought far more than I could carry, largely due to the purchase of … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment