For a restaurant that had aspirations for 4* status, the ladies lavatories needed much attention. My suggestions for improvement included:

• Placing toilet paper inside the cubicles, rather than glueing individual rations onto the cubicle doors with sticking plasters.
• Widening the cubicles so that there was sufficient space for a comfortable visit to the loo.
• Asking the plumber at work inside the cubicle to declare himself to the visitor before she did her business.*

*I almost jumped out of my skin when, at the end of my visit, he announced his presence by tapping the back of my leg with the end of a screwdriver.