My new iPhone infuriated me. I was trying to contact JM and BR in London to check the venue of the conference dinner that evening, but the device’s interface was so poor that I couldn’t operate its telephone function. It was as if Apple had deliberately designed out the facility to make phone calls in order to keep customers on the web, permanently exposed to online advertising.

Meanwhile I was wondering how I could help my sister SEH with her iPad. She had downloaded 3000 apps without assigning them to folders. No wonder she could never find anything.