A beautiful couple entered the children’s reading room. She was a tall, elegant African woman in a blue and white midi dress. He was also tall, handsome and clearly devoted to his companion. If not lovers, they might have been brother and sister.

They couldn’t decide which book to choose so they approached the library staff for advice. I overheard their enquiry, phrased to include the term “librariany skills”.

“Librariany skills?!” I shouted. “These workers are professionals. Please show some respect!”